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Help & Contact

Have questions about our QuickBooks Desktop services or need assistance?
Our knowledgeable support team is ready to help with everything from product selection to technical support.

Adresss

1548 9th St, Santa Monica, CA 90401

Phone Number

Call us at:
+1 (707) 314-6045

Email

Email us at:
contact@thequickkeys.com

Business Hours

Our Business hours:
Mon to Sat, 7am to 6pm EST

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Frequent Asked Questions

Frequently Asked Questions About QuickBooks Desktop Subscriptions, Licensing, Setup, and Support Services

ORDERING AND PURCHASING

How do I place an order?

You can place orders through our website or by contacting our sales team at +1 (707) 314-6045. We accept major credit cards, PayPal, and other secure payment methods through Stripe and PayPal processors.

We accept:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover (via Stripe)
  • PayPal: PayPal accounts, PayPal Credit, Pay in 4 installments
  • Digital Wallets: Apple Pay, Google Pay
  • Business Payments: ACH transfers, wire transfers (for large orders), business checks (approved accounts).

Yes, as a California-based business, we collect California sales tax on applicable transactions. We may also collect sales tax for other states where we have nexus requirements. All displayed prices include applicable taxes – there are no additional tax charges added at checkout. The tax-inclusive pricing ensures transparency and no surprises during your purchase.

Yes, we offer volume discounts for business customers and have special pricing for enterprise deployments. Contact us at +1 (707) 314-6045 to discuss your specific needs and qualifying volume discounts.

We offer PayPal Credit and Pay in 4 installment options through PayPal (subject to approval). For large business orders, we may provide net 30-day payment terms for approved business accounts.

DIGITAL DELIVERY

How will I receive my software?

All software is delivered digitally via secure email within 30 minutes to 24 hours of purchase confirmation. You’ll receive download links, license keys, installation instructions, and technical support information.

Standard Products: Within 4-6 hours during business hours

Immediate Products: Within 30 minutes of payment confirmation

First, check your spam/junk folder and ensure you’ve whitelisted our email domain. If you still don’t receive it, contact us immediately at contact@thequickkeys.com or +1 (707) 314-6045. We provide free redelivery for delivery failures beyond your control.

Yes, you can re-download the software within 90 days of purchase through our customer portal or by contacting customer service. We maintain secure backups of all customer purchases.

Contact us immediately for a free replacement download. We warrant that all digital deliveries are complete and uncorrupted. Replacement downloads are provided within 24 hours of verification.

We provide basic installation guidance and troubleshooting for delivery-related issues. For comprehensive software training and advanced technical support, we coordinate with Intuit’s support services.