Discover Our Pricing Tiers
We understand that making a purchase especially online often comes with a few questions. That’s why we’ve created this comprehensive FAQs section to provide you with clear, detailed answers to the most common questions our customers ask.
Whether you’re wondering about our products, payment options, shipping policies, or our return process, you’ll find helpful information here. We’ve covered everything from technical specifications and warranty coverage to order tracking, security, and support. If you’re considering subscribing to one of our plans, we’ve also included guidance on billing cycles, plan upgrades, and how to cancel or modify your subscription.
You can place orders through our website or by contacting our sales team at +1 (707) 314-6045. We accept major credit cards, PayPal, and other secure payment methods through Stripe and PayPal processors.
We accept:
Yes, as a California-based business, we collect California sales tax on applicable transactions. We may also collect sales tax for other states where we have nexus requirements. All displayed prices include applicable taxes – there are no additional tax charges added at checkout. The tax-inclusive pricing ensures transparency and no surprises during your purchase.
Yes, we offer volume discounts for business customers and have special pricing for enterprise deployments. Contact us at +1 (707) 314-6045 to discuss your specific needs and qualifying volume discounts.
We offer PayPal Credit and Pay in 4 installment options through PayPal (subject to approval). For large business orders, we may provide net 30-day payment terms for approved business accounts.
All software is delivered digitally via secure email within 30 minutes to 24 hours of purchase confirmation. You’ll receive download links, license keys, installation instructions, and technical support information.
Standard Products: Within 4-6 hours during business hours
Immediate Products: Within 30 minutes of payment confirmation
First, check your spam/junk folder and ensure you’ve whitelisted our email domain. If you still don’t receive it, contact us immediately at contact@thequickkeys.com or +1 (707) 314-6045. We provide free redelivery for delivery failures beyond your control.
Yes, you can re-download the software within 90 days of purchase through our customer portal or by contacting customer service. We maintain secure backups of all customer purchases.
Contact us immediately for a free replacement download. We warrant that all digital deliveries are complete and uncorrupted. Replacement downloads are provided within 24 hours of verification.
We provide basic installation guidance and troubleshooting for delivery-related issues. For comprehensive software training and advanced technical support, we coordinate with Intuit’s support services.
License activation is typically done online through Intuit’s activation servers during the software installation process. We provide detailed activation instructions with every delivery, and our support team can assist with activation issues.
If your license key is invalid or non-functional, contact us immediately at contact@thequickkeys.com. We provide free replacement license keys for defective or invalid keys within our 90-day digital delivery warranty period.
License transfer policies are determined by Intuit. Most QuickBooks licenses allow transfer to a new computer, but you must deactivate the software on the old computer first. We can assist with the transfer process and provide necessary documentation.
This depends on your specific license type:
Single-user licenses: Typically one computer
Multi-user licenses: Varies by product (3, 5, or more users)
Network licenses: Multiple workstations on the same network Check your specific license agreement for exact terms.
We maintain secure records of all license keys for 90 days after purchase. Contact us with your order number, and we can provide your license key information at no charge during this period.
We provide:
Digital delivery troubleshooting
Basic installation guidance
License activation assistance
Download and email delivery support
Coordination with Intuit for software issues
Comprehensive software training
Data migration services
Advanced software configuration
Ongoing technical support (refer to Intuit)
Third-party software integration support
Customer Support Hours:
We provide:
Digital delivery troubleshooting
Basic installation guidance
License activation assistance
Download and email delivery support
Coordination with Intuit for software issues
Comprehensive software training
Data migration services
Advanced software configuration
Ongoing technical support (refer to Intuit)
Third-party software integration support
Customer Support Hours:
We offer a 14-day return policy for digital products from the date of delivery, subject to specific conditions. Digital products that have been successfully installed and activated are generally not eligible for return unless there are technical defects.
Eligible for return:
Not eligible for return:
Yes, exchanges are available within 14 days for:
We provide a 90-day digital delivery warranty covering:
All QuickBooks products include Intuit’s manufacturer warranty (typically 90 days to 1 year). We coordinate warranty claims with Intuit and provide purchase documentation for warranty service.
Not covered:
1548 9th St, Santa Monica, CA 90401
Call us at:
+1 (432) 854 7589
Email us at:
contact@thequickkeys.com
Our Business hours:
Mon to Sat, 7am to 6pm EST
We guarantee genuine, licensed software with full access to updates and security patches, plus we handle all the subscription management details so you can focus on running your business.
